{t}Customer Details{/t} {if $browser.ie5up or $browser.ns6up or $browser.gecko or $browser.safari or $browser.opera5up} [ {get_innerhtml element_name="customer_info"} ] {/if}
{if $current_role > $roles.standard_user} {/if}
{t}Contact Person{/t}:  {$issue.iss_contact_person_lname}, {$issue.iss_contact_person_fname}
{t}Contact Email{/t}:  {$issue.iss_contact_email}
{t}Phone Number{/t}:  {$issue.iss_contact_phone}
{t}Timezone{/t}:  {$issue.iss_contact_timezone}
{t}Contact's Local Time{/t}:  {$issue.contact_local_time}
{t}Maximum First Response Time{/t}: 
 {$issue.max_first_response_time}
{t}Time Until First Response Deadline{/t}: 
 {$issue.max_first_response_time_left}
{if $current_role > $roles.standard_user} {/if}
{t}Customer{/t}:  {$issue.customer_info.customer_name}
{t}Support Level{/t}:  {$issue.customer_info.support_level}
{t}Support Expiration Date{/t}:  {$issue.customer_info.expiration_date}
{t}Sales Account Manager{/t}: 
 {$issue.customer_info.account_manager[0]}
{t}Notes About Customer{/t}: 
{if $current_role > $roles.developer} {if $issue.customer_info.note.cno_id eq ''} {t}Add{/t} {else} {t}Edit{/t} {/if} {/if} 		{$issue.customer_info.note.cno_note|escape:"html"|nl2br}